Labforward

Senior Product Designer

Workflow Editor | AI assisted workflow creation

Problem

There is a gap between how quickly users can express a process in writing and how long it takes to implement that same process using the Workflow Editor’s building blocks.

Methods of creating workflows mapped to time it takes to create them

Goal

Cut time spent in the Workflow Editor by providing a tool to translate already-made lab protocols into an editable workflow template.

Workflow Editor user process and opportunity for improvement

Constraint

Iterating with an AI system introduces the risk of prolonged back and forth, which can end up being slower than just building the workflow directly in the editor.

Insight

AI-assisted authoring is only valuable when speed and accuracy converge. If the initial output isn’t close enough, users abandon AI and revert to manual editing.

We want to avoid droning back and forth dialog with the AI

Start creating a workflow right in the homepage of the Workflow Editor by uploading a protocol file

Receive understandable loading indicators as your workflow is being created

Workflow is being created

Select steps in the chat to edit via prompt

Confirmation of edits are explained

Select step item -> Write request -> Send